/* Operating views: quiet business hierarchy, readable evidence and deliberate progression. */
.sw-root{--sw-green:#137e69;--sw-line:#d6e5de;--sw-ink:#17382f;--sw-muted:#647c71;color:var(--sw-ink);font-size:16px;line-height:1.6}.sw-root *{box-sizing:border-box}.sw-root h1{font-size:30px;line-height:1.3;margin:0 0 10px}.sw-root h2{font-size:21px;line-height:1.45;margin:0 0 14px}.sw-root h3{font-size:18px;line-height:1.45;margin:0 0 10px}.sw-root p{margin:8px 0 14px}.sw-root small,.sw-caption,.sw-muted{color:var(--sw-muted);font-size:13px}.sw-root button{max-width:100%;white-space:normal;line-height:1.5}.sw-root button:focus-visible,.sw-root input:focus-visible,.sw-root select:focus-visible{outline:3px solid #438b79;outline-offset:3px}.sw-root button:disabled{opacity:.5;cursor:not-allowed}.sw-root a{color:var(--sw-green)}.sw-root details{margin:15px 0}.sw-root summary{cursor:pointer;font-weight:600;padding:10px 0}.sw-root svg{max-width:100%;height:auto}.sw-root input,.sw-root select,.sw-root textarea{font:inherit;max-width:100%;padding:10px;border:1px solid #bcd3c8;border-radius:9px;background:#fff;color:var(--sw-ink)}
.sw-clock{display:flex;gap:16px;align-items:center;justify-content:space-between;margin:0 0 24px;padding:12px 18px;background:#e6f0eb;border-radius:12px}.sw-clock>div{display:flex;gap:5px;flex-wrap:wrap}.sw-clock button{padding:6px 12px;font-size:14px}.sw-page-head,.sw-section-head{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin:0 0 22px}.sw-toolbar,.sw-actions,.sw-role-tabs,.sw-tabs{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin:16px 0}.sw-role-tabs button[aria-pressed=true],.sw-tabs button[aria-pressed=true]{background:var(--sw-green);color:white}.sw-eyebrow{display:block;font-size:13px;letter-spacing:.05em;color:var(--sw-green);font-weight:700;margin-bottom:9px}
.sw-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin:20px 0}.sw-grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.sw-grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.sw-grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}.sw-card,.sw-panel,.sw-focus,.sw-task,.sw-chart,.sw-decision-options>article{background:white;border:1px solid var(--sw-line);border-radius:17px;padding:22px;min-width:0}.sw-panel,.sw-chart{margin:20px 0}.sw-grid>.sw-panel,.sw-grid>.sw-chart{margin:0}.sw-card,.sw-focus{display:flex;flex-direction:column}.sw-card>.sw-actions:last-child,.sw-focus>.sw-actions:last-child,.sw-card>button:last-child,.sw-focus>button:last-child{margin-top:auto}.sw-focus{border-top:5px solid var(--sw-green)}.sw-tone-orange{border-top-color:#da9132}.sw-tone-red{border-top-color:#c6524a}.sw-tone-yellow{border-top-color:#c6a43d}.sw-tone-green{border-top-color:#168875}.sw-focus h3{font-size:21px}.sw-focus p{color:#4d6f61}.sw-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:14px;margin:16px 0}.sw-kpi{min-width:0;text-align:left;border:1px solid var(--sw-line);background:#f6faf7;border-radius:12px;padding:15px;display:flex;flex-direction:column;gap:6px}.sw-kpi>strong,.sw-kpi>b,.sw-kpi .sw-value{font-size:29px;font-variant-numeric:tabular-nums;line-height:1.25;word-break:normal}.sw-kpi small{font-size:12px}.sw-kpi>span{font-size:14px}.sw-stats{display:flex;gap:20px;flex-wrap:wrap}.sw-stats b{display:block;font-size:24px}.sw-pill,.sw-badge{display:inline-flex;align-items:center;align-self:flex-start;padding:4px 10px;border-radius:7px;font-size:12px;font-weight:600;background:#eef3f0;color:#4e6c60;margin:0 5px 6px 0}.sw-pill.green,.sw-badge.green{background:#e1f3e9;color:#126f5d}.sw-pill.orange,.sw-badge.orange{background:#fff1db;color:#a56816}.sw-pill.red,.sw-badge.red{background:#ffebea;color:#b4423d}.sw-pill.yellow{background:#fff7df;color:#8f7118}
.sw-table-wrap{overflow:auto;max-width:100%;border:1px solid var(--sw-line);border-radius:12px}.sw-table{border-collapse:collapse;width:100%;font-size:14px;margin:0}.sw-table th{background:#edf4ef;font-weight:600;text-align:left;color:#557061;white-space:nowrap}.sw-table th,.sw-table td{padding:12px 14px;border-bottom:1px solid #e2ece6;vertical-align:top;min-width:90px}.sw-table tr:last-child td{border-bottom:0}.sw-table button{font-size:14px;padding:6px 10px}.sw-table td strong{display:block}.sw-table td small{display:block}.sw-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:16px 0}.sw-facts>div{background:#f5f8f5;border-radius:10px;padding:12px 15px}.sw-facts dt{font-size:13px;color:var(--sw-muted);margin:0 0 5px}.sw-facts dd{margin:0;font-weight:600;overflow-wrap:break-word}.sw-quote{padding:20px 24px;background:#edf6ef;border-left:4px solid #19816c;border-radius:0 12px 12px 0;margin:18px 0;font-size:18px;line-height:1.7}.sw-next{padding:18px 22px;background:#fff7e8;border:1px solid #efdbb8;border-radius:12px;margin:18px 0}.sw-timeline{padding:0;margin:18px 0;list-style:none}.sw-event{position:relative;border-left:2px solid #cde0d5;padding:0 0 22px 22px;margin-left:5px}.sw-event:before{content:'';position:absolute;left:-6px;top:6px;border-radius:50%;width:10px;height:10px;background:#358b72}.sw-event time{display:block;font-size:12px;color:var(--sw-muted);margin-bottom:5px}.sw-event p{margin:5px 0}.sw-event small{display:block}.sw-event:last-child{padding-bottom:0}.sw-process{display:flex;gap:10px;overflow-x:auto;padding:12px 0;margin:12px 0}.sw-process-step{min-width:130px;border:1px solid var(--sw-line);border-radius:10px;padding:12px;background:#f5f8f6}.sw-process-step.done{background:#e4f3eb}.sw-process-step.active{border-color:#2c8b70;box-shadow:0 0 0 2px #d5eadf}.sw-process-step b,.sw-process-step small{display:block}.sw-progress{background:#edf3ee;border-radius:8px;overflow:hidden;height:8px;margin:8px 0}.sw-progress>span,.sw-progress>i{display:block;height:100%;background:#21856d}.sw-bar-row{display:grid;grid-template-columns:120px 1fr 65px;gap:10px;align-items:center;margin:12px 0}.sw-bar-row .sw-progress{margin:0}.sw-funnel{display:flex;gap:10px;flex-wrap:wrap}.sw-funnel>div,.sw-funnel>button{flex:1;min-width:110px;background:#eef6f0;border:1px solid #d8e7de;border-radius:10px;padding:16px;text-align:left}.sw-funnel strong,.sw-funnel b{display:block;font-size:25px}
.sw-evidence{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:18px 0}.sw-evidence figure{margin:0;min-width:0}.sw-evidence img{width:100%;height:170px;object-fit:cover;border-radius:10px;border:1px solid var(--sw-line)}.sw-evidence figcaption{font-size:12px;color:var(--sw-muted);padding-top:7px}.sw-app-preview{max-width:360px;margin:20px auto;border:9px solid #203b30;border-radius:32px;background:#fff;padding:20px;box-shadow:0 16px 38px #153c2b12}.sw-app-preview .sw-card{padding:15px;margin:12px 0}.sw-avatar{width:44px;height:44px;display:inline-flex;align-items:center;justify-content:center;background:#e0f0e5;border-radius:50%;font-weight:700;margin-right:10px}.sw-empty{padding:24px;text-align:center;color:var(--sw-muted);background:#f6f9f7;border-radius:12px}.sw-error{padding:12px 18px;color:#a13931;border:1px solid #efc0b9;background:#fff0ed;border-radius:10px}.sw-field{display:flex;flex-direction:column;gap:8px;margin:15px 0}.sw-decision-options{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin:20px 0}.sw-work-scene{max-width:800px}.sw-work-scene h2{font-size:26px}.sw-receipt{padding:20px}.sw-legacy-banner{display:flex;align-items:center;gap:15px;flex-wrap:wrap;padding:16px 20px;border:1px solid #d8d9c4;border-radius:12px;background:#faf8e8;margin-bottom:24px}.sw-legacy-banner span{font-size:13px;color:#69725d}.sw-legacy-banner button{margin-left:auto}.sw-root .actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:18px}.sw-root .actions button{margin:0}.sw-root .sw-chart text{font:11px system-ui,sans-serif;fill:#698173}.sw-chart-grid{stroke:#e1eae4;stroke-width:1}.sw-chart-line{fill:none;stroke:#19866c;stroke-width:3}.sw-root .sw-chart svg{display:block;width:100%}
@media(min-width:1600px){.sw-root h1{font-size:34px}.sw-root{font-size:17px}.sw-panel,.sw-card,.sw-focus{padding:26px}}
@media(max-width:1050px){.sw-grid-3,.sw-grid-4{grid-template-columns:repeat(2,minmax(0,1fr))}.sw-clock{align-items:flex-start}.sw-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.sw-focus h3{font-size:19px}}
@media(max-width:680px){.sw-grid,.sw-grid-2,.sw-grid-3,.sw-grid-4,.sw-decision-options{grid-template-columns:1fr}.sw-root{font-size:15px}.sw-root h1{font-size:25px}.sw-root h2{font-size:20px}.sw-clock,.sw-page-head,.sw-section-head{flex-direction:column;gap:10px}.sw-clock{padding:12px}.sw-clock button{padding:5px 9px}.sw-card,.sw-panel,.sw-focus,.sw-task,.sw-chart{padding:17px}.sw-kpi>strong,.sw-kpi>b{font-size:25px}.sw-facts{grid-template-columns:1fr}.sw-evidence{grid-template-columns:1fr 1fr}.sw-evidence img{height:140px}.sw-quote{font-size:16px;padding:16px}.sw-table-wrap{width:100%}.sw-role-tabs{gap:7px}.sw-role-tabs button{font-size:13px;padding:8px}.sw-legacy-banner button{margin-left:0}.sw-bar-row{grid-template-columns:90px 1fr 55px}.sw-app-preview{width:100%}}
@media(prefers-reduced-motion:reduce){.sw-root *{animation:none!important;transition:none!important}}
.sw-root header.sw-page-head{height:auto;position:static;z-index:auto;padding:0;border:0;background:transparent;align-items:flex-start}.sw-root .sw-page-head .quiet{font-size:14px;padding:8px}.sw-card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;margin-bottom:10px}.sw-section{margin:26px 0}.sw-next-line{display:grid;gap:4px;padding:12px 0 18px;font-size:14px}.sw-stage-filters{display:flex;flex-wrap:wrap;gap:8px;margin:16px 0}.sw-bars{display:flex;gap:5px;align-items:flex-end;height:200px;overflow-x:auto;margin:15px 0 8px}.sw-bar-item{flex:1;min-width:28px;text-align:center;font-size:10px;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;height:100%}.sw-bar-item strong{font-size:10px;font-weight:500}.sw-bar-item small{font-size:10px;white-space:nowrap}.sw-bar-track{height:136px;display:flex;align-items:flex-end;width:75%;background:#f0f6f2;border-radius:3px;overflow:hidden}.sw-bar-track span{width:100%;background:#398f74;border-radius:3px;min-height:2px}.sw-auto-flow{list-style:none;padding:0;display:grid;gap:14px}.sw-auto-flow li{display:flex;gap:12px;align-items:center}.sw-auto-flow span{font-size:12px;color:#0f765e;background:#e3f2e9;padding:3px 8px;border-radius:5px}.sw-next-action{padding:20px;background:#edf6ef;border:1px solid #bddbc9;border-radius:12px;margin:20px 0}.sw-next-action h3{margin:6px 0}.sw-process-index{display:inline-flex;width:25px;height:25px;border-radius:50%;background:#e1eee5;align-items:center;justify-content:center;margin-bottom:8px}.sw-process-time{display:grid;gap:3px;font-size:12px;color:var(--sw-muted)}.sw-process h4{font-size:14px;margin:0}.sw-event-meta,.sw-app-top{display:flex;align-items:center;justify-content:space-between;gap:10px}.sw-event-meta time{margin:0}.sw-app-top{border-bottom:1px solid var(--sw-line);padding-bottom:14px;margin-bottom:18px}.sw-profile-chart{margin:12px 0}.sw-pagination{display:flex;align-items:center;justify-content:center;gap:16px;margin:18px 0}.sw-vehicle-summary{padding:15px 0}.sw-legacy-link{padding:18px 0;border-top:1px solid var(--sw-line);margin-top:28px}.sw-pill.warning{background:#fff1db;color:#945f13}.sw-pill.success{background:#e1f3e9;color:#126f5d}.sw-pill.danger{background:#ffebea;color:#b4423d}.sw-alert{padding:15px;border-radius:10px;background:#fff4df;color:#8e631c}.sw-success{color:#147354}

.sw-stats{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:15px 0}.sw-stats>div{min-width:0}.sw-stats strong{display:block;font-size:23px;line-height:1.35}.sw-stats small{display:block}.sw-option{padding:20px;border:1px solid var(--sw-line);border-radius:12px;background:#f8fbf8}.sw-option.selected{border:2px solid #19816b}.sw-discussion{padding:20px;background:#eef5ef;border-radius:12px;margin:20px 0}.sw-discussion textarea{width:100%;min-height:75px;margin:12px 0}.sw-answer{padding:18px;background:white;border-left:4px solid #21876e;border-radius:8px;margin:15px 0;white-space:pre-line}.sw-date-tabs{display:flex;gap:8px;flex-wrap:wrap;margin:16px 0}.sw-date-tabs button[aria-pressed=true]{background:#167d67;color:#fff}.sw-report-summary{display:grid;gap:14px;margin:20px 0}.sw-report-task{padding:15px 0;border-bottom:1px solid var(--sw-line)}.sw-report-task:last-child{border-bottom:0}.sw-chart-days{display:flex;gap:6px;justify-content:space-between;flex-wrap:wrap;font-size:12px}.sw-chart-legend{font-size:13px;color:var(--sw-muted);display:flex;gap:18px}.sw-section-heading{display:flex;align-items:center;justify-content:space-between;gap:14px;margin:24px 0 15px}.sw-analysis-evidence{font-size:14px}.sw-analysis-evidence .sw-table td{font-size:13px}.sw-root ul{padding-left:22px}.sw-root .sw-note{font-size:13px;color:var(--sw-muted)}

.sw-clock-past{color:#6f8079;opacity:.55;padding:10px 12px;font-size:13px;white-space:nowrap}
/* Keep a KPI amount and its unit together at presentation widths. */
.sw-root .sw-kpi>strong{white-space:nowrap}.sw-root .sw-kpi>strong>small{font-size:12px;font-weight:500;margin-left:4px;white-space:nowrap}

/* Business cards must size to their content, not squeeze labels beside status badges. */
.sw-root .sw-kpi{font-family:inherit;color:var(--sw-ink)}
.sw-root button.sw-kpi:hover{background:#edf6f0;border-color:#9dcab5}
.sw-business .sw-retention-kpis{grid-template-columns:repeat(2,minmax(0,1fr));grid-template-rows:repeat(2,minmax(0,1fr));flex:1;margin-bottom:0}
.sw-retention-kpis .sw-kpi{justify-content:center;gap:12px;min-height:112px}
.sw-root ol.sw-process{list-style:none;display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,190px),1fr));gap:12px;overflow:visible;padding:0;margin:18px 0 22px}
.sw-root .sw-process-step{display:flex;flex-direction:column;min-width:0;padding:16px;list-style:none}
.sw-root .sw-process-step::marker{content:''}
.sw-process-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}
.sw-process-head .sw-process-index{flex:none;margin:0;width:28px;height:28px;font-size:14px}
.sw-process-head .sw-pill{flex:none;white-space:nowrap;margin:0}
.sw-root .sw-process h4{font-size:16px;line-height:1.5;overflow-wrap:break-word;margin:0}
.sw-root .sw-process-owner{font-size:14px;margin:8px 0 14px;color:var(--sw-muted)}
.sw-process-step .sw-process-time{margin-top:auto;font-size:12px;line-height:1.7;white-space:nowrap}
.sw-root .sw-process-note{font-size:13px;line-height:1.6;margin:10px 0 0;padding-top:10px;border-top:1px solid var(--sw-line)}
.sw-event-meta{flex-wrap:wrap}
.sw-event-meta .sw-pill{white-space:nowrap}
@media(max-width:680px){.sw-root ol.sw-process{grid-template-columns:1fr}.sw-root .sw-process-step{padding:14px}.sw-business .sw-retention-kpis{gap:10px}.sw-retention-kpis .sw-kpi{padding:12px;min-height:108px}}
@media(max-width:400px){.sw-business .sw-retention-kpis{grid-template-columns:1fr;grid-template-rows:none}}